Shipping & Returns Info
Ground to Continental U.S.
$6.95 + $1 per pound
Standard shipping to Alaska
e-mail us or call (877)884-2402 for a shipping
Ground to Canada
$20 + $2 per pound – Does not include duties or taxes assessed at the
border by UPS.
We ship Carbon Neutral!
3-Day Express to
$25 + $4 per pound
Need it quicker? Please
e-mail us or call (877)884-2402 for info about 2-Day and
Many of our rolled wall map prints, wall murals, giclée prints, and
historic maps are available for shipping worldwide. Please
e-mail us for a shipping quote.
e-mail us or call
(877)884-2402 if you need to cancel an order. Orders that have
already shipped cannot be canceled. Custom orders cannot be
30-Day Satisfaction Guarantee
We will be pleased to arrange a return,
exchange or replacement for nearly any product with which our
customer is dissatisfied. If you are not satisfied with your
or call (877)884-2402 within 30 days of delivery to arrange a return
contact us to
acquire a RMA number prior to returning the item.
Items returned without a prior authorization or without an RMA
number may be returned at customer’s expense.
20% re-stock fee may apply. Some exceptions do apply to what is possible
to return. Please see below.
Returns must be received in original (new, 100% re-sellable)
condition and in manufacturer's original and complete packaging.
Items that are returned in incomplete packaging or have been
repackaged may be refused. We’re unable to offer refunds for
returned items that arrive damaged due to improper packaging or that
are damaged in transit back to us. Return shipping will be at
customer’s expense, and we strongly advise insuring the shipment as
we’re unable to offer credit for items that arrive damaged. Refunds
will be applied only to the original customer's account used for the
or call (877)884-2402 within 14 days of delivery if your order
arrives damaged. We can arrange to have the item(s) replaced, and we
will work with the carrier to have the damage shipment picked up for
Returns due to manufacturer's defect or damage will be fully
refunded, including shipping and handling fees.
20% re-stock fee will apply for returning certain items, including:
Wall maps; wall murals; historic maps; spring roller maps;
framed or mounted maps; items returned with damaged, incomplete or
The following items are not returnable:
Digital products such as
DVDs or classroom map packages; earrings; inflatable products;
customized or engraved products; items that have been delivered over
30 days prior.